Before being selected as an EUC champion I was already planning a bigger guide on how to design and implement a feature rich and enterprise ready VMware Horizon environment (Check out my opinion about the evolvement of VDI solutions over the years).
In 2017 VMware is putting more and more effort into transforming the enterprises into digital workspaces with their Workspace One solution / initiative. Within Workspace One VMware combines Horizon with Airwatch technology (for device management and application delivery).
Since my homelab has been a little bit underutilized over the last months I decided to built up an Horizon environment , including most of the Software pieces of Horizon Enterprise. Lucky me: VMware has just announced Horizon 7.2 which finally includes a new help desk tool to deliver faster 1/2nd level support to our (beloved) users.
My goal of this series is not just to have a simple implementation guide. I want to give a guideline about important things from an architectural point of view as well.